PLEASE READ THESE LICENCE TERMS CAREFULLY
The Cookies Policy provides the conditions, procedures, and purposes of the use and storage of cookies by us.
WHO WE ARE AND WHAT THIS AGREEMENT DOES
We, iBet Global Limited of 40 Thomas Street, Neath, Wales (‘we’, ‘us’, ‘our’ or ‘iBet’) license you, the customer (‘you’ or ‘your’) to use iBet mobile application software (Version 1.1), the data supplied with the software, (App) and any updates or supplements to it as permitted in these terms.
YOUR ELIGIBILITY TO DOWNLOAD AND USE THE APP
By downloading the App, you confirm that you are eligible to do so and are eligible to
participate in gambling services and claim any bet you may win. We may require you to
provide proof that you are eligible to download the App and participate in gambling
If you download the App from a country outside of the UK, you are responsible for
ensuring compliance with the laws of your country of residence. By downloading the
App, you confirm that you are not breaching any laws in your country of residence
regarding the legality of downloading the App and participating in gambling services.
We will not be held responsible for any user downloading and using the App unlawfully.
If in any doubt, you should immediately check with the relevant authorities in your
country of residence.
Under data protection legislation, we are required to provide you with certain
information about who we are, how we process your personal data and for what
purposes and your rights in relation to your personal data and how to exercise them.
Please be aware that internet transmissions are never completely private or secure and
that any message or information you send using the App may be read or intercepted by
others, even if there is a special notice that a particular transmission is encrypted.
Apple store and Google Play TERMS ALSO APPLY
The ways in which you can use the App may also be controlled by the Apple and Google rules and policies. Please see Apple or Android policies.
OPERATING SYSTEM REQUIREMENTS
This app requires a Apple or Android handheld device with a minimum of 120MB of memory and OS 10 (apple) or OS 7 (android) operating system
SUPPORT FOR THE APP AND HOW TO TELL US ABOUT PROBLEMS
Support. If you want to learn more about the App or have any problems using it please
take a look at our support resources at ibetuk.com or contact email@example.com Contacting us (including with complaints). If you think the App is faulty or
misdescribed or wish to contact us for any other reason please email our customer
service team at firstname.lastname@example.org or use live chat by texting ibetsupport from the
chat feature. We will aim to respond to any complaints within between 48 and 72
hours. We will aim to resolve complaints within 7 days.
Contacting us (including with complaints). If you think the App is faulty or misdescribed or wish to contact us for any other reason please email our customer service team at email@example.com or use live chat by texting @ibetsupport from the chat feature. We will aim to respond to any complaints within between 48 and 72 hours. We will aim to resolve complaints within 7 days.
How we will communicate with you. If we have to contact you we will do so by email,by SMS or by pre-paid post, using the contact details you have provided to us.
HOW YOU MAY USE THE APP, INCLUDING HOW MANY DEVICES YOU MAY USE IT ON
In return for your agreeing to comply with these terms you may:
YOU MUST BE 18 TO ACCEPT THESE TERMS AND BUY THE APP
You must be 18 or over to accept these terms and download the App.
YOU MAY NOT TRANSFER THE APP TO SOMEONE ELSE
We are giving you personally the right to use the App as set out above HOW YOU MAY
USE THE APP. You may not transfer the App to someone else, whether for money, for
anything else or for free. If you sell any device on which the App is installed, you must
remove the App from it.
PRICE AND PAYMENT
The App can be downloaded free of charge. We will however, charge a monthly subscription fee of £3 per month which will be paid through Merchant Services. We will
also deduct a fee of 7% from any bet. The App will automatically create an e-wallet for your use. The e-wallet will need to be loaded with a £20 minimum amount. Money can be withdrawn from your e-wallet 2 times per month. The e-wallet balance will be displayed on screen at all times and you are permitted to set monetary limits. Limits can be amended at any time following 48 hours of setting such limits. The minimum amount you will be permitted to bet is £1. To our merchant providers terms and conditions please contact emerchant pay.
CHANGES TO THESE TERMS
We may need to change these terms to reflect changes in law or best practice or to
deal with additional features which we introduce.
We will give you at least 30 days’ notice of any change by sending you an SMS with
details of the change or notifying you of a change when you next start the App.
If you do not accept the notified changes you will not be permitted to continue to use
UPDATE TO THE APP
From time to time we may automatically update the App to improve performance,
enhance functionality, reflect changes to the operating system or address security
issues. Alternatively we may ask you to update the App for these reasons.
If you choose not to install such updates or if you opt out of automatic updates you
may not be able to continue using the App.
The App will always match the description of it provided to you when you downloaded
IF SOMEONE ELSE OWNS THE PHONE OR DEVICE YOU ARE USING
If you download or stream the App onto any phone or other device not owned by you,
you must have the owner's permission to do so. You will be responsible for complying
with these terms, whether or not you own the phone or other device.
WE MAY COLLECT TECHNICAL DATA ABOUT YOUR DEVICE
By using the App, you agree to us collecting and using technical information about the
devices you use the App on and related software, hardware and peripherals to improve
WE MAY COLLECT LOCATION DATA (BUT YOU CAN TURN LOCATION SERVICES OFF)
1.Certain services, will make use of location data sent from your devices. You
can turn off this functionality at any time by turning off the location services
settings for the App on the device. If you use these services, you consent to us
and our affiliates’ and licensees’ transmission, collection, retention, maintenance,
processing and use of your location data and queries to provide and improve
location-based products and services.
You may stop us collecting such data at any time by visiting the settings on your device
under location settings.
WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES YOU LINK TO
The App may contain links to other independent websites which are not provided by
us. Such independent sites are not under our control, and we are not responsible for
and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any
such independent sites, including whether to buy any products or services offered by
You agree that you will:
ACCEPTABLE USE RESTRICTIONS
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in the App throughout the world belong to us [(or our
licensors)] and the rights in the App are licensed (not sold) to you. You have no
intellectual property rights in, or to, the App, other than the right to use them in
accordance with these terms.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We are responsible to you for foreseeable loss and damage caused by us.If we fail
to comply with these terms, we are responsible for loss or damage you suffer that is a
foreseeable result of our breaking these terms or our failing to use reasonable care and
skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the
time you accepted these terms, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be
unlawful to do so. This includes liability for death or personal injury caused by our
negligence or the negligence of our employees, agents or subcontractors or for fraud
or fraudulent misrepresentation.
When we are liable for damage to your property. If defective digital content that we
have supplied damages a device or digital content belonging to you, we will either
repair the damage or pay you compensation. However, we will not be liable for damage
that you could have avoided by following our advice to apply an update offered to you
free of charge or for damage that was caused by you failing to correctly follow
installation instructions or to have in place the minimum system requirements advised
We are not liable for business losses. The App is for domestic and private use. If you
use the App for any commercial, business or resale purpose we will have no liability to
you for any loss of profit, loss of business, business interruption, or loss of business
Limitations to the App and the Services. The App is provided for general information
and entertainment purposes only. It does not offer advice on which you should rely. You
must obtain professional or specialist advice before taking, or refraining from, any
action on the basis of information obtained from the App. Although we make
reasonable efforts to update the information provided by the App, we make no
representations, warranties or guarantees, whether express or implied, that such
information is accurate, complete or up to date.
Limitation of our liability. With the exception of losses which cannot be excluded at law (detailed above), iBet’s total liability to you shall not exceed £0.00.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.
Check that the App and the Services are suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on the appstore site) meet your requirements.
We are not responsible for events outside our control. If our provision of or support for the App is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any services you have paid for but not received
You agree to indemnify iBet against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by iBet arising out of or in connection with any claim by a third party relating to:
You are required to comply with our compliance policy [Compliance Policy].
WE MAY END YOUR RIGHTS TO USE THE APP IF YOU BREAK THESE TERMS
We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
If we end your rights to use the App:
In the event that your account is inactive for longer than 3 years, we may, at our discretion, deactivate your account and return any monies held in your account to the bank account details held for you.
WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
YOU NEED OUR CONSENT TO TRANSFER YOUR RIGHTS TO SOMEONE ELSE
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
NO RIGHTS FOR THIRD PARTIES
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER
Even if we delay in enforcing this contract, we can still enforce it later. If we do not
insist immediately that you do anything you are required to do under these terms, or if
we delay in taking steps against you in respect of your breaking this contract, that will
not mean that you do not have to do those things and it will not prevent us taking steps
against you at a later date.
WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS
These terms are governed by English law and you can bring legal proceedings in
respect of the products in the English courts. If you live in Scotland you can bring legal
proceedings in respect of the products in either the Scottish or the English courts. If
you live in Northern Ireland you can bring legal proceedings in respect of the products
in either the Northern Irish or the English courts.
ALTERNATIVE DISPUTE RESOLUTION
Alternative dispute resolution is a process where an independent body considers the
facts of a dispute and seeks to resolve it, without you having to go to court. If you are
not happy with how we have handled any complaint, you may want to contact the
alternative dispute resolution provider we use. You can submit a complaint to ADR
group via their website at ADR group ADR group will not charge you for making a
complaint and if you are not satisfied with the outcome you can still bring legal
proceedings. In addition, please note that disputes may be submitted for online
resolution to the European Commission Online Dispute Resolution platform.